Chong Fui Travel is committed to protecting privacy of your personal data with utmost sincerity. Chong Fui Travel will inform you regarding the purpose of collecting and the range for using of your personal information which is collected when you sign up to be Chong Fui Travel’s member to buy our tour packages or other goods on Chong Fui Travel website. As a consumer, you will be provided full knowledge on the purpose of each personal information collected as you sign up to be a Chong Fui Travel member. Doing so will allow you to purchase our tour packages on the Chong Fui Travel website. Chong Fui Travel expects you to understand your related rights so as to feel comfortable to use all related Internet services provided by Chong Fui Travel. Chong Fui Travel will uphold your rights as a consumer to ensure your confidence in using all internet-related services provided by chongfuitravel.com.
In order to fully provide our service to you, we will be collecting your personal information through the following methods. It may be done through certain parts of Chong Fui Travel website (when registering or while using the function of “Get In Touch” of Chong Fui Travel website) or Chong Fui Travel Service Center (via E-mail or telephone). You will be asked to provide personal identification information which includes but will not limited to following categories. Doing so, to grant you access to certain parts of the website, allowing you to make use of the services Chong Fui Travel provides:
- (1).Sign up to be a ChongFui Travel member
- (2).Purchase tour package
- (3).Provide your personal information and contact methods for Chong Fui Travel or suppliers to prepare or prearrange tour packages or other goods
- (4).Using the Chong Fui Travel member’s exclusive interaction service
- (5).Receive newest Chong Fui Travel’s recommendation or promotion information.
Chong Fui Travel will collect your personal information for specific purposes, which you may see below:
- Sign up process – your name、your nationality、your resident、your phone number、your contact E-mail、your date of birth、your gender.
- Booking process – your credit card number (Cardholder name、Credit card number、Expiration date、CVC/CVV). Sometimes you will have to provide us your name on your passport as well as passport number after booking tour packages There will be instances wherein you will have to provide us your name as displayed in your passport, as well as your passport number, depending on the needs of each product. You will have to provide us your resident address if you choose to book goods which you hope we deliver to you.
If you didn’t provide us complete information or if you provide wrong information to Chong Fui Travel, Chong Fui Travelmay not be able to prepare/prearrange or deliver goods (Tickets and Passes) to you. As a consumer, you are responsible in providing complete and accurate information as requested by Chong Fui Travel. Inability to do so may lead to errors in your order, which may lead to lost packages or canceled tours. The customers’ personal information gathered by Chong Fui Travel will be used for the sole purpose of providing our service in the best of our abilities. It will be utilized in order to improve our services, and to provide a more personalized customer experience.
Chong Fui Travel may have to provide your information to our subsidiaries or our Chong Fui Travel’s suppliers or Credit Card Associations and banks. Without your prior consent, Chong Fui Travel promises that Chong Fui Travel won’t use your personal information in the purpose which is not related to your booking. Chong Fui Travel won’t provide your personal information to any third party expect Chong Fui Travel and related services providers. As a service, Chong Fui Travel may disclose your information to our subsidiaries, and/or our suppliers, and/or credit card associations, and/or banks. Without your prior consent, Chong Fui Travel will not make use of your personal information in a purpose which is not related to your order. Chong Fui Travel will not disclose your personal information to any third party except for the related services providers.
After providing your personal information above, if you want to change your information, you can sign up to our system to revise or update your information. If you hope that Chong Fui Travel revise or amend or delete your personal information, please contact us and provide your opinion to our customer service center:
- E-mail of our service center: travel@chongfui.com
- Contact phone: +60 88-250 159
After receiving your opinion, Chong Fui Travel will deliver your requestment and opinion to our IT department immediately. We will inform you processing status and results instantly.
Chong Fui Travel may gather your IP address to identify your location when you are browsing Chong Fui Travel website. Chong Fui Travel may also gather “Cookies”, a small piece of data sent from the website and stored on the user’s computer which tracks the users browsing activity within the Chong Fui Travel website. Chong Fui Travel may use “Cookies” to record the user’s browsing activity (including but not limited to – the links selected, the period of use, and a record of the pages visited in the past). Chong Fui Travel may use your IP address records and data collected by cookies or other browsing-related behavior to record and analyze the users’ preference, or to develop business and marketing strategies done to improve or maintain quality of service or introduce packages or goods to you. When Chong Fui Travel analyzes the user’s data and browsing behavior collected, Chong Fui Travel guarantees that it will only be used to predict business trends and acquire the users’ habit and preference. Chong Fui Travel will not use the data and information gathered to identify or jeopardize the privacy of the customer.
The personal information shared to Chong Fui Travel will be kept until it is no longer needed or up until the period stipulated by law. You have the right to revise, delete, view, supply, and apply for a portable copy of your personal information under the specific provisions of the “Personal Information Protection Act” or EU GDPR. There will be circumstances wherein Chong Fui Travel may provide your information to a third party or government units. These circumstances include the following:
- (a).An ordered legal requirement from government units or judicial institutions.
- (b).If it can be used to protect one’s personal safety according to Chong Fui Travel’s rational judgment.
- (c).If the information collected by Chong Fui Travel may be related to illegal activities or violations affecting the public’s interest and good customs.
The privacy policy will only be applicable within the domain of chongfuitravel.com. Chong Fui Travel will not be liable to links within the website directing to other domains. We highly recommend you to view the privacy policies of other websites for your reference. We will not be able to assure the security of your personal information if shared in other domains outside chongfuitravel.com.
Please contact us if you have any questions regarding Chong Fui Travel’s Privacy Policy via Chong Fui Travel’s Customer Service Center “e-mail: travel@chongfui.com”. Chong Fui Travel will answer your request and reply you immediately.